Chifley Plaza Townsville Hotel

ex. Chifley Plaza Townsville/Leisure Hotel Plaza

409 Flinders St., Townsville, Australia, 4810show map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as 

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Overview

The comfortable Chifley Plaza Townsville offers its guests non-smoking rooms in vicinity of Anderson Park Botanical Gardens. The venue has a total of 93 guest rooms spread over 5 floors.

Location

The accommodation is great located in the theater district of Townsville, in proximity to CityLibraries. The hotel is situated 1.6 miles from Strand Rockpool.

Townsville train station is nearby. A short drive takes guests to Townsville airport.

Rooms

The property offers multi-channel TV, a mini-fridge and a seating area in every room. The rooms at Chifley Plaza Townsville include an electric kettle, tea and coffee making facilities and glassware.

Eat & Drink

Guests can enjoy their morning meal at the restaurant. The accommodation offers a gastronomic restaurant serving local cuisine. Also, the venue features the lounge bar. The TapHouse Townsville, Fratello Coffee and Donna Bionda are located within 150 feet away.

All visitors are offered a full breakfast for a fee. 

Leisure

The property boasts a swimming pool.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible at a location nearby (reservation might be needed) at AUD 15 per day.

Number of floors:   5.  Number of rooms:   93.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

AUD 15 per day

Baggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Coffee shop

Swimming pool

Indoor swimming pool

Spa and relaxation

Spa & wellness center

Laundry

Self-service laundry

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • Paid breakfast
  • Restaurant
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services

Spa & Leisure

  • Indoor swimming pool
  • Casino
  • Television in lobby
  • Spa & wellness center
  • Sauna

Room view

  • City view

Room features

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • DVD player
  • Direct dial telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 14:00-21:00FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 3 yearsExisting bedsFREEExtra bedAll children4 - 13 yearsExtra bedAll children14 - 18 yearsExtra bed
PetsPets are not allowed.
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Rooms and availability

Executive Family Queen Suite
  • Bed options:
    1 Queen-size bed
  • Max occupancy:
    4 persons
room details
Standard Room
  • Bed options:
    2 Single beds
  • Max occupancy:
    3 persons
room details
Executive Queen Room
  • Bed options:
    • 1 Queen-size bed
    • 2 Single beds
  • Max occupancy:
    3 persons
room details
Business Queen Room
  • Bed options:
    • 1 Queen-size bed
  • Max occupancy:
    2 persons
room details
Show 1 more room typeLess
Location
  • Nearby
  • Restaurants
  • City landmarks
Reef HQ AquariumReef HQ Aquarium100 ft
Umbrella Studio Contemporary ArtsUmbrella Studio Contemporary Arts500 ft482 Flinders Street Townsville
Townsville City CouncilTownsville City Council1400 ft103 Walker St
Cape Cleveland LighthouseCape Cleveland Lighthouse600 ft
Street Art CBD Walking TrailsStreet Art CBD Walking Trails1800 ftDenham Lane
Flinders StreetFlinders Street900 ft
St James' CathedralSt James' Cathedral2300 ft15 Cleveland Terrace (oxley st)
Museum of Tropical QueenslandMuseum of Tropical Queensland2900 ft70-102 Flinders Street
Aluminium Art ExclusivesAluminium Art Exclusives1600 ft263 Flinders St
Fratello CoffeeFratello Coffee200 ft409 Flinders St
Donna BiondaDonna Bionda500 ftCity Lane 373-385 Flinders St
Sakana Sushi Bar and RestaurantSakana Sushi Bar and Restaurant500 ft373 Flinders Street
Shaw & CoShaw & Co500 ftCity Lane 383 Flinders St Tenancy L3
Zizigo Bibigo- MOVEDZizigo Bibigo- MOVED600 ftMlc Building 164 Stanley St
The TapHouse TownsvilleThe TapHouse Townsville600 ft373 Flinders Street City Lane
ZizigoZizigo600 ft373\u002F401 Flinders St. R3
City LaneCity Lane600 ft373-385 Flinders St
show map
Getting around
Airports
Townsville (TSV)3.4 mi
Palm Island (PMK)38.3 mi
Train
Townsville Train Station4300 ft
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
6.8
Nicebased on 146 reviews

Rating by category:

5.0
Location
5.0
Rooms
5.0
Service
  • 7.0
    Very good

    The hotel suited us for the one night we were there, it was in a handy location for walking around the cbd.

    The fact that it was in good need of refurbishment, peeling paint in bathrooms is not nice although the bathroom tiles etc were clean and tidy. The jug was difficult to fill from the tap.

  • 9.6
    Perfect

    our stay was great, however, did not know where our fridge or tea and coffee facilities were until the following day when we were checking out and seen in the next room.

  • 5.0
    Guest rating

    The hotel was very easing going with all the noise, that is a big thing for some hotels and they put it with it very well.

    The staff! The lady on the front desk was rude and needs an attitude adjustment. we are the customers a little bit of respect goes a long way.

  • 8.2
    Great

    The check in staff where very imformative.

    Not really - but check the chairs in the rooms - some of them have broken backs etc

  • 8.2
    Great

    The location in Townsville was very good and the rooms were a decent size. A little worn looking going by the carpet and throws on the beds

  • 7.4
    Very good

    People were very friendly. room was fine. Nice toiletries.

    We had problems opening our door. Both the key and the hinge were a problem. We did report this. Apparently our floor had been affected by the cyclone. Perhaps the door frame was twisted. Although wi-fi was offered we could not get a strong enough connection, so we went to an internet cafe.

  • 5.4
    Guest rating

    It was being refurbished and should have been closed. The laundry room was disgusting. It rained heavily and rain came through the ceiling.

  • 6.2
    Nice

    unfortunately my room was moldy and not nice. there is bad odor in the walk way too.moldy smell in the room.

  • 5.0
    Guest rating

    Booking rated this place 3 and a half stars, I wouldn't give it one star. The standard of the accommodation was disgusting. There was paint flaking everywhere in the bathroom. The toilet bowl was not cleaned. Stains littered the carpet. I took pictures of all disgusting areas, and can be provided. The car park was location 200m from the hotel premises.

  • 5.0
    Guest rating

    I attended a conference at the hotel and must say the food presentation was of a high standard and the morning and afternoon teas were excellent. I compliment the kitchen staff.

    The small size of the room an especially the bathroom. Condition of room and bathroom is now ageing and needs updating/renovating. When we arrived our room 320 had a leaking refrigerator and water was all over the entrance carpet and somebody had placed an absorption towel in the fridge. We asked for a room change and were given next door at 318. These problems should not be there when a quest enters a room for the first time. Also it was noted there is no ABC channel on the television set. Shower was good but bathroom needs an exhaust fan as constantly having to try and clear continuously a fogged up mirror to have a shave reaches a point of near anger. Also no provision of hotel parking for a quest car,valet service is not an alternative.

  • 6.2
    Nice

    Not bad for the money although there are better hotels for less money. would be good if shopping in town

  • 9.6
    Perfect

    This Hotel only changed ownership the weekend before our stay so any comments are for how we found the Hotel on our stay -- it was clean & tidy a little tired but we undersand a full refurb will be undertaken in the near future, the position just off City Centre is ideal for short stay or business & the basement swimming pool was clean & cool, we enjoyed our one night & would happily stay again.

    recent ownership change was reflected in staff in Dining areas due to new computer system for food orders

  • 7.0
    Very good

    We went to a concert and the hotel was in a convenient location - walking distance to and from concert. The room was cheap and after seeing our room - I know why!

    The room we were in was old and run down (416). In serious need of a renovation and make over. The picture of the room on the website that I used to decide on my bookinh did not look anything like the actual room we were issued - very misleading.

  • 6.2
    Nice

    friendly personal, nice restaurant, good kitchen

    long-term construction going on outside of the hotel, Technical problems with the shower were not fixed after complaining within the week of the stay

  • 5.0
    Guest rating

    Unfortunately, nothing! However, we haved stayed at The Plaza about 2 years ago and we rather enjoyed it and the breakfast too, but it seems a bit has changed since.

    We originally booked the executive suite but a few days after the booking upgraded to the VIP Spa Suite, and the spa didn't work, the room was falling apart and the paint was bubbling off the walls. The corridors and lifts on the way to the room were really bad (smells, wall / carpet damage, unkept). The breakfast buffet was very disappointing...no coffee, no juice, no croissants and very limited hot food to choose from.

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FAQ
What is the closest airport?
The hotel lies within 7 miles of Townsville airport.
How far is the city center from the property?
The city center is located 3.5 miles away.
Are there any cleaning services provided?
Yes, the hotel offers housekeeping service and ironing.
Can I have lunch or dinner nearby?
Yes, you can have a meal at Shaw & Co, The TapHouse Townsville and Sakana Sushi Bar and Restaurant located about 300 feet away.
What room types are available here?
The hotel offers such room types as a double room and a single room.
Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 14:00-21:00FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 3 yearsExisting bedsFREEExtra bedAll children4 - 13 yearsExtra bedAll children14 - 18 yearsExtra bed
PetsPets are not allowed.
+ More- Less
Getting around
Airports
Townsville (TSV)3.4 mi
Palm Island (PMK)38.3 mi
Train
Townsville Train Station4300 ft
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.