Chifley Plaza Townsville

ex. Chifley Plaza Townsville/Leisure Hotel Plaza

409 Flinders St., Townsville, QLD, Australia, 4810show map
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Rooms and Guests
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Highlights
7
Very goodBased on  127 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in Australia

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Overview

Madison Plaza Townsville is a few steps from Museum of Tropical Queensland and features a prime location. The hotel occupies 5 floors and was renovated in 1995.

Guests can easily reach Magnetic Island National Park, which is about 14 km away. The city center lies within 6 km from the venue.

Set next to an oceanarium, a racetrack and golf courses, this hotel also offers a casino, sun loungers and a swimming pool on site.

Townsville train station is 20 minutes' walk from the hotel. The hotel is around 15 minutes' drive from Townsville International airport.

Rooms

Guests are offered 93 modern hotel rooms equipped with heating, pay TV, a microwave, a fridge and a writing table. All rooms at Madison Plaza Townsville feature marble floors.

Eat & Drink

Guests can dine at the onsite refurbished restaurant. The hotel invites guests to the café bar to relax with a drink. A Touch of Salt and Zizigo Bibigo serve a selection of meals within 150 meters from the venue.

All visitors are offered a full breakfast for a fee. 

Services

Guests can take advantage of dry cleaning service, room service and ironing service.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible at a location nearby (reservation might be needed) at AUD 15 per day.

Number of floors:   5.  Number of rooms:   93.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

AUD 15 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Swimming pool

Indoor swimming pool

Spa and relaxation

Spa & wellness centre

Laundry

Services

  • 24-hour room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Newspaper service

Dining

  • Restaurant
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Casino
  • Spa & wellness centre
  • Sauna

Room view

  • City view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 2 pmFREECheck-outuntil 10 amFREE
Children & extra bedsAll children0 - 2 yearsExisting beddingFREECotChildren above
2 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
ReefHQ AquariumReefHQ Aquarium400 ft
Reef HQReef HQ3000 ft
Family Court of AustraliaFamily Court of Australia700 ft
Townsville City CouncilTownsville City Council1000 ft
CityLibraries Townsville - Flinders StreetCityLibraries Townsville - Flinders Street1000 ft
Sturt Business CentreSturt Business Centre1400 ft
Townsville Business Development CentreTownsville Business Development Centre1400 ft
Townsville Supreme CourtTownsville Supreme Court1400 ft
Magnetic Island Ferry terminalMagnetic Island Ferry terminal3300 ft
The StrandThe Strand3400 ftThe Strand, Townsville
Castle HillCastle Hill4400 ftCastle Hill Road, Townsville
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The Reef Thai RestaurantThe Reef Thai Restaurant500 ft455 Flinders Street
Zizigo BibigoZizigo Bibigo400 ft164 Stanley St
A Touch of SaltA Touch of Salt700 ft86 Ogden Street
Thai -Thai RestaurantThai -Thai Restaurant700 ft272 Sturt Street
Cowboys Leagues ClubCowboys Leagues Club800 ft355 Flinders Mall
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Breakwater TerminalBreakwater Terminal4600 ft
Townsville Entertainment and Convention CentreTownsville Entertainment and Convention Centre1.1 mi
Townsville Train StationTownsville Train Station4000 ft
Townsville 400 Racetrack Start / Finish lineTownsville 400 Racetrack Start / Finish line4000 ft
RiverwayRiverway6.8 miRoss River Road Pioneer Park
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Getting around
Airports
Townsville International (TSV)3.4 mi
Ayr (AYR)40.3 mi
Train
Townsville Train Station4300 ft
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Reviews
6.8
Very goodBased on  127  reviews

Rating by category:

4.0
Location
4.3
Rooms
5.1
Service
  • 7.0
    Very good

    The hotel suited us for the one night we were there, it was in a handy location for walking around the cbd.

    The fact that it was in good need of refurbishment, peeling paint in bathrooms is not nice although the bathroom tiles etc were clean and tidy. The jug was difficult to fill from the tap.

  • 9.6
    Exclusive

    our stay was great, however, did not know where our fridge or tea and coffee facilities were until the following day when we were checking out and seen in the next room.

  • 4.2
    Guest rating

    The hotel was very easing going with all the noise, that is a big thing for some hotels and they put it with it very well.

    The staff! The lady on the front desk was rude and needs an attitude adjustment. we are the customers a little bit of respect goes a long way.

  • 8.2
    Fabulous

    The check in staff where very imformative.

    Not really - but check the chairs in the rooms - some of them have broken backs etc

  • 8.2
    Fabulous

    The location in Townsville was very good and the rooms were a decent size. A little worn looking going by the carpet and throws on the beds

  • 7.4
    Very good

    People were very friendly. room was fine. Nice toiletries.

    We had problems opening our door. Both the key and the hinge were a problem. We did report this. Apparently our floor had been affected by the cyclone. Perhaps the door frame was twisted. Although wi-fi was offered we could not get a strong enough connection, so we went to an internet cafe.

  • 5.4
    Guest rating

    It was being refurbished and should have been closed. The laundry room was disgusting. It rained heavily and rain came through the ceiling.

  • 6.2
    Good

    unfortunately my room was moldy and not nice. there is bad odor in the walk way too.moldy smell in the room.

  • 4.2
    Guest rating

    Booking rated this place 3 and a half stars, I wouldn't give it one star. The standard of the accommodation was disgusting. There was paint flaking everywhere in the bathroom. The toilet bowl was not cleaned. Stains littered the carpet. I took pictures of all disgusting areas, and can be provided. The car park was location 200m from the hotel premises.

  • 5.0
    Guest rating

    I attended a conference at the hotel and must say the food presentation was of a high standard and the morning and afternoon teas were excellent. I compliment the kitchen staff.

    The small size of the room an especially the bathroom. Condition of room and bathroom is now ageing and needs updating/renovating. When we arrived our room 320 had a leaking refrigerator and water was all over the entrance carpet and somebody had placed an absorption towel in the fridge. We asked for a room change and were given next door at 318. These problems should not be there when a quest enters a room for the first time. Also it was noted there is no ABC channel on the television set. Shower was good but bathroom needs an exhaust fan as constantly having to try and clear continuously a fogged up mirror to have a shave reaches a point of near anger. Also no provision of hotel parking for a quest car,valet service is not an alternative.

  • 6.2
    Good

    Not bad for the money although there are better hotels for less money. would be good if shopping in town

  • 9.6
    Exclusive

    This Hotel only changed ownership the weekend before our stay so any comments are for how we found the Hotel on our stay -- it was clean & tidy a little tired but we undersand a full refurb will be undertaken in the near future, the position just off City Centre is ideal for short stay or business & the basement swimming pool was clean & cool, we enjoyed our one night & would happily stay again.

    recent ownership change was reflected in staff in Dining areas due to new computer system for food orders

  • 7.0
    Very good

    We went to a concert and the hotel was in a convenient location - walking distance to and from concert. The room was cheap and after seeing our room - I know why!

    The room we were in was old and run down (416). In serious need of a renovation and make over. The picture of the room on the website that I used to decide on my bookinh did not look anything like the actual room we were issued - very misleading.

  • 6.2
    Good

    friendly personal, nice restaurant, good kitchen

    long-term construction going on outside of the hotel, Technical problems with the shower were not fixed after complaining within the week of the stay

  • 4.2
    Guest rating

    Unfortunately, nothing! However, we haved stayed at The Plaza about 2 years ago and we rather enjoyed it and the breakfast too, but it seems a bit has changed since.

    We originally booked the executive suite but a few days after the booking upgraded to the VIP Spa Suite, and the spa didn't work, the room was falling apart and the paint was bubbling off the walls. The corridors and lifts on the way to the room were really bad (smells, wall / carpet damage, unkept). The breakfast buffet was very disappointing...no coffee, no juice, no croissants and very limited hot food to choose from.

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Highlights
7
Very goodBased on  127 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in Australia

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 10 amFREE
Children & extra bedsAll children0 - 2 yearsExisting beddingFREECotChildren above
2 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
+ More- Less
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Getting around
Airports
Townsville International (TSV)3.4 mi
Ayr (AYR)40.3 mi
Train
Townsville Train Station4300 ft
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Check rooms and rates
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Rooms and Guests
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